Full Time
5 USD an hour
TBD
Oct 05, 2022
This position is for a primary-tier phone and
Training will be provided for the position.
Working Hours:
Able to work from 9 AM - 5 PM Pacific Standard Time (12 Midnight - 8 AM Philippine Standard Time). Please do not apply if you are unable to work a full 8-hour graveyard shift. Workshift can be changed to other US timezones at the end of the probationary period.
Primary Qualifications:
Speak and comprehend English fluently. (This is important)
Perfect writing (Spelling, grammar, syntax, conventions, and cultural references)
Understands a problem correctly.
At least 6 months experience in the customer service field.
A sense of time and responsibility.
Able to work on weekends and graveyard shifts.
Strong and stable internet
Ability to follow instructions, but independent enough to break the mold when necessary.
Manage workload, deadlines, and priorities.
Engaging personality with exceptional communication and presentation skills.
A quiet place to work.
A sense of commitment
Preferred Qualifications:
Ability to work independently.
Experience as a customer service phone agent.
Experience with Slack, Asana, WooCommerce, and Zendesk.
3-year old or newer workstation, Professional grade headset, and a strong internet
Positive energy personality
Primary Tasks:
Respond and solve
Answer and resolve support Phone calls.
Listen and respond to voice mails via SMS or
Reach out to customers and follow up on their order status.
Uplift customer experience and provide them with a Wow
How to Apply:
Submit a complete and thoughtful application, which includes a cover letter, and your resume. Your application and resume are a way for us to get to know you
If you are advance to the next process step, you’ll receive an
1. Can you please tell us more about your previous working experience relevant to this job requirement?
2. Which of the required job skills do you feel are strongest?
3. Aside from having the skills we mentioned in the job posting, what other skills do you have that you think would be an asset to us? Please be specific.
Thank you for reading our job post. Find a way to add "rocket science" organically somewhere in your response.
Contact Person: Alex
Member since: August 31, 2020
Total Job Posts: 12