IT Security Engineer

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TYPE OF WORK

Full Time

SALARY

MYR3000 - MYR5000

HOURS PER WEEK

TBD

DATE POSTED

Aug 03, 2022

JOB OVERVIEW

Job Description
• To provide security troubleshooting, technical supports and resolutions to all
Cybersecurity breaches or problems
• To provide security architecture design, implementation and analytic measures for
customer's data, systems, and networks security protection solutions
• Communication with customers as required: keeping them informed of problem
iUpgrade to see actual info progress and proposed solutions, notifying them of impending changes.
• Network Security product Web Application Firewall, Endpoint Detection and
Response, Network IPS, Network APT, NAC.
• Conduct cyber security assessments and penetration tests on components including,
but not limited to, web & mobile applications, servers, networks, databases, and
technological devices.
• Provide comprehensive security policy based on the best practice and on demand to
ensure secured and protected.
• To provides technical support to customers by remotely or onsite support.
• Manages the implementation of projects closed by the field sales team.
• Coordinates closely with internal sales, project managers and service resources by
communicating project status and success metrics.
• Monitors customer support for technical solutions implemented and alerts the field
sales to potential customer satisfaction threats or competitor activity.
• Creates documentations and technical knowledge transfer to customers.
• Provides expert advice on technical proof-of-concepts evaluation.
• Maintains knowledge of competitive products as well as complimentary solutions.
• Provides coaching and professional development to teaUpgrade to see actual infombers to enhance their
product knowledge, technical acumen, and technical sales skills.
• Develops and maintain relationships with prospects, customers, and partners.
• Attend in-person meetings with clients to analyse, troubleshoot and diagnose
hardware problems Respond to customer inquiries and assist in troubleshooting and
resolving challenges
• Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams.
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve system
issues.
• Provide prompt and accurate feedback to customers

Requirements
• Candidate must possess at least a Degree in Computer Science, Data Scientist,
Electrical and Electronic Engineering or equivalent.
• At least 2 years working experience in related field.
• Working knowledge of industry best practices about information security on Cloud,
Containers, Linux and Windows
• Knowledge and experience in networking and cyber security related solutions such
as Next Generation Firewalls, Web Application Firewall (WAF), Privileged Access
Management (PAM), SIEM, Proxy Secure Gateway, LAN & Core Switches.
• Knowledge and experience in Splunk, Checkpoint, Sangfor, FortiGate, CyberArk,
Crowdstrike and Imperva is an advantage
• Prefer candidates with professional Network Security or Cybersecurity certification
• Strong attention to details with an analytical mind and outstanding problem-solving
skills
• Required languages: English, Bahasa Malaysia
• Possess good attitude, diligent and able to work independently with minimum
supervision
Interested candidate, please email to recruit at refinenetworks dot com

ABOUT THE EMPLOYER

Contact Person: Cheang

Member since: August 2, 2022

Total Job Posts: 3

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