Customer Success Agent

These are the primary responsibilities:

Zendesk Email Support
Call Audits
Customer Success Monitoring and Follow-up
Phone Support

Experience & Requirements
- Must have at least managerial or customer success experience
- Must have excellent written and verbal communication skills
- Must be detail-oriented and have good organizational skills
- Must have a willingness to achieve goals and self-improvement
- Must be tech-savvy


*Background knowledge in credit repair/personal & business credit is a plus but not required.

Please send a 2-min self-introduction video. Please send a 2-min self-introduction video. We will not entertain the application without a self-introduction video.