Remote - Cyber Security Analyst

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ABOUT SOURCEPASS
We are Sourcepass, an IT consulting company (MSP) that has been providing network support and solutions for our clients since 2001. We create and deliver innovative IT services, cloud computing, and security solutions that match the right technologies to specific industries and business strategies. We strive to provide top-quality IT services to our clients so they can focus on the productivity and profitability of their business.

We have been named by Channel Futures as one of the world’s 501 most strategic and innovative MSPs for the past 6 years and awarded Top Workplaces in 2020 and 2021 by Newsday! Pretty cool right? We like to think so!

WHY JOIN US?
At Sourcepass we are focused on growing our teaUpgrade to see actual infombers and giving them the proper tools for success. We support and highly encourage professional development. We seek to be a cultivating environment for new ideas and suggestions with an opportunity to collaborate with world-class teaUpgrade to see actual infombers.

We have an exciting opportunity to join our amazing team of 200+ staff as a Cyber Security Analyst!

Feel free to check out our website at Upgrade to see actual info to learn more about us!

POSITION SUMMARY
The Security Analyst is a front-facing role, working directly with incoming alerts, reports, and metrics to monitor and maintain the security of Sourcepass clients. The Analyst performs triage to filter out non-actionable information so that clients can continue to focus on running their businesses. The Analyst performs minor response to non-serious, non-complex events and escalates anything else to senior security team staff.

ROLE FUNCTIONS
Monitor incoming alerts, reports, and metrics from a variety of a systems to perform triage
Perform minor response to non-serious, non-complex events (malware, data leakage, account misuse, etc.)
Perform automated or manual patching of discovered vulnerabilities or Upgrade to see actual infocalate more serious or complex events to senior security team staff
Clearly explain event sources and resolutions to clients
Clearly document steps taken
Follow documented procedures to drive resolution
Make recommendations for improvements to processes and tools

REQUIRED/DESIRED SKILLS
Willingness to learn and improve both core function skills and potential additional security role skills.
Both strong written and strong verbal communication skills, both internally and client-facing.
Basic understanding of SOC practices and processes.
Basic understanding of iUpgrade to see actual info response practices and processes.
Strong understanding of the Windows operating system (Linux and Macintosh a plus)
Basic understanding of the Windows ecosystem (Active Directory, Azure, Microsoft365)
Experience with ticketing and tracking systems.
Basic knowledge of networking protocols and topologies, as well as network analysis.
Basic understanding of malware analysis.
Analytical, problem solving, critical thinking skills.
Basic understanding of OS and network auditing.
Knowledge of scripting languages (PowerShell, batch, etc.) a plus.
Knowledge of compliance frameworks (HIPAA, PCI, Title 23 NYCRR 500, NIST SPUpgrade to see actual info, etc.) a Upgrade to see actual infocation/Credentials
Security+ (or equivalent) preferred

PERSONALITY TRAITS
Arrives to work on time and ready to take action. (Remote or on-site)
Motivated to resolve issues efficiently
A desire to improve skillset by earning industry certifications (We pay for them!)
Good communicator
Top Notch troubleshooting skills
Follows documentation and offers suggestions for improvements
Takes ownership of issues
Ability to manage multiple priorities and follow through on projects to completion
Likes to have fun and laugh with a great team