PERMANENT HOMEBASED CSR

INSTA ANSWER, LLC

Is looking for:

HOME-BASED CALL CENTER AGENTS

Compensation:

PHP 25,000 - 28,0000 / month

Employment type: Full-time
About us:

We are a US-based company who had been in the Answering Service industry for 50 years. As we continue to expand, we are seeking for full time remote operators to join our growing team for our 24/7 Call Center. Training will be done remotely.

Why join us?
Earn up to 40, 000 per month
Pay raises commensurate with certifications and up-training completions
Work from home
Referral bonus (terms and conditions apply)
Weekly salary (released Thursdays via Paypal)
Regular agent rates apply while on training (not training allowances)


Roles & Responsibilities:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Contribute to team effort by accomplishing related results as needed
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools


Requirements & Qualifications:
Windows 10 Pro operating system
Wired and high-speed internet connection (25 mbps download and upload speeds). THIS IS AN ABSOLUTE MUST. A SPEEDTEST SCREENSHOT IS REQUIRED.
Clear speaking voice, comfortable on the phone, and a strong grasp in American English, both written and oral. Must have excellent comprehension and the ability to converse in English effortlessly
Inbound Sales Experience a plus
Thorough and keen to details; good at spelling
Own PC/laptop (No tablets or Mac) with at least 8 GB RAM
A smartphone
USB headset
Quiet workplace and flexible to shifting and weekend/US holiday shifts
Can start immediately

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