Operations Project Manager

A. ABOUT THE CLIENT
The client is an organization that connects technology and financial expertise to help small businesses, independent contractors, self-employed individuals, and gig workers with their financial needs.

B. ABOUT THE ROLE
Our Ideal Candidate
You are a highly-organized professional with a strong understanding of the fundamentals of project and operations management. You are skilled at overseeing different projects or initiatives of a business, monitoring their progress and completion, and ensuring that they meet the expectations of the clent. You are passionate about identifying existing or potential business opportunities and making sound recommendations in harnessing such opportunities. You are great with people and in working with cross-functional teams.

Expected Work Hours and Timezone
This is a full-time, permanent work-from-home opportunity. You are expected to work 40 hours per week, 8 hours a day, following Eastern Time Zone. However, you might be required to work and follow certain shifts and work on occasional weekends to accommodate urgent business matters.

As an Operations Project Manager, you will provide excellence by:
* Coordinating across departments and stakeholders to make sure that all parties are on-track with project requirements, deadlines, and schedules.
* Submitting deliverables and ensuring adherence to quality standards.
* Preparing status reports by gathering, analyzing, and summarizing relevant information.
* Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
* Developing user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to clients or internal stakeholders.
* Managing customer or client satisfaction within the project transition period.
* Conducting post-project evaluation and identifying successful and unsuccessful project components.

Do you have what it takes to be our Operations Project Manager?
Consider yourself highly qualified if you have:

* Demonstrated expertise in project management proven by at least 8 years of experience in the field preferably in an outsourcing or shared services environment
* Led and managed successful projects in the past that showcase attention to detail, business acumen, and
* Experience in creating & implementing processes from scratch and improving and/or developing current processes
* Project Management Professional (PMP) certification is a definite plus but not required
* Proficiency in word-processing software, spreadsheets, and CRMs
* Excellent written & verbal communication skills

What do we look for in a candidate?
* Excellent time management and multi-tasking skills
* Strong analytical, critical thinking, and problem-solving skills
* Proficiency in managing multiple projects and ability to organize, prioritize and structure workload
* Excellent interpersonal and communication skills - speaks and writes fluently in English with a neutral accent
* High level of accuracy and attention to detail

How to apply: Send your updated CV to Upgrade to see actual info with the subject: "Last Name: Operations Project Manager"