Customer Master Data Analyst

ABOUT THE ROLE:

The Customer Master Data Analyst is responsible for working with clients to clean and validate their customer Upgrade to see actual info is important to understand the structure of the customer records including parent-child relationships across customer record types and related fields. The successful candidate will perform root cause analysis and recommend additional validation rules and or process changes to prevent data integrity issues in the future.


RESPONSIBILITIES:

-Identify data cleansing issues and develop a plan with the data management team business to clean the data
-Perform data deduplication, research, and identify the correct customer records
-Partner with the Salesforce administration team to upload corrected records and delete incorrect records
-Create reports with the list of records that need the customer to review and recommend the correct attributes
-Develop stack rank or Pareto reports for the most frequently identified issues
-Identify data standardization opportunities at KDP and develop plans to present and implement plans for new data standards
-Documents the recommended set up and maintenance of the customer records
-Identifies and categorizes active, inactive, and discontinued records and responsible for updating records
-Other adhoc task as needed by the role

REQUIREMENTS:

-Excellent attention to detail, accuracy, quality, and strong organizational skills
-Experience with customer record cleanup and maintenance
-Understanding of a customer master structure and related records
-Experience with a variety of audit techniques to check data integrity
-Ability to work with Business Data providers to communicate recommendations to remediate data integrity issues
-Strong problem-solving skills, analysis both quantitative and qualitative
-Ability to manage multiple tasks and meet challenging deadlines
-Strong computer skills, Advanced Excel, Microsoft Access or other Database tools
-Proficient in Microsoft Outlook
-Excellent written, verbal, and interpersonal communication skills
-Demonstrated ability to use experience and judgment to plan and accomplish goals
-Ability to get along with others, be punctual, and follow instructions

-Experience in a data related organization is preferred
-Experience with customer master data in a data warehouse or is preferred
-Experience with Salesforce customer data is preferred

Have a fully functional and up-to-date computer with which to perform duties
-Willing to install next generation end point protection on the computer
-Currently residing in the Philippines
-Willing to work in US Pacific timezone (11pm to 8am Philippine time, if DST)


BENEFITS:
- Paid PH Holidays
- Paid SL
- Paid VL
- HMO for your qualified dependents (up to 3 kids)
- company shoulders the payroll transaction fee


TO APPLY: ** DO NOT SEND HERE**

1. CLICK the link below or COPY & PASTE this link to your browser:
Upgrade to see actual info

2. Fill up the form and submit your resume to our system.

We will reach out to you via email using our system!
Thank you!