Gig-Worker Support Coordinator

A quick intro to Phun for All... we're an Experiential Marketing Agency with headquarters in San Diego CA that specializes in brand promotions and samplings across the U.S. Most of our clients are beer, wine, and spirits brands that we service by scheduling, staffing, and executing product samplings in their target markets and retailers. Most of our samplings are 3 hour samplings in retailers such as Whole Foods Market, Total Wine & More, and as well as other regional grocery chains. We have a field team of workers who we staff to do the samplings, which are scheduled and then reported on through a mobile app. This app also uses Geotag location services that show our field workers have checked in on-site for their event. Another thing about our company is that we're an extremely small internal team. Myself managing Operations, and my partner Ashleigh managing Sales and Client Relations. We complete the event process from A to Z, and in order to better assist our field team workers and clients, we're looking to bring on a Virtual Assistant teaUpgrade to see actual infomber.

This role will report to Operations Manager (Lesley) and Sales Manager (Ashleigh), acting as the point of contact for gig worker support as needed during their event check-ins and reports. We're looking to bring on a Virtual Assistant in the proposed role outlined Upgrade to see actual infopending on applicant skill set and availability, we may redistribute the tasks, as we are hiring for two Virtual Assistant positions currently. We're primarily looking for someone who is a good fit skill and culture wise and is open to growing in their role with our company, as we've seen tremendous growth over the past 9 months and only plan on only expanding! We are looking for ongoing and consistent administrative support across a variety of tasks, eventually growing into a management role.

Position 1: Event Support Coordinator

Schedule-
Saturdays 7:00 AM to 1:00 PM PHT (Friday: 4pm PDT to 10pm PDT)
Sundays 12:00 AM to 8:00 AM PHT (Saturday: 9 am PDT to 5pm PDT)
Mondays 12:00 AM to 8:00 AM PHT (Sunday: 9 am PDT to 5pm PDT)
Tuesdays/Fridays 12:00 AM to 8:00 AM PHT (Monday: 9 am PDT to 5pm PDT)

Gig Worker Event Support-
Go through a list of events to ensure all scheduled gig workers have checked in on the app and have sent check-in photo showing their display/setup is up to Upgrade to see actual infomunicates vi text and phone call (if needed) with scheduled gig workers on any issues they may have on-site (substituting brand being promoted if insufficient inventory at the store level)
Go through check-in list following the event end time to ensure that the scheduled gig worker has submitted their post-event report.

Post-Event Reports-
Go through post-event reports following events to ensure information is accurate and all entries are up to standard (photos, feedback, accurate inventory count sections)
Ensuring expenses have been uploaded correctly
Approving reports and returning those that are not up to standard
Following up with gig workers on reports that need edits and re-submission