tech support

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TYPE OF WORK

Full Time

SALARY

negotiable

HOURS PER WEEK

TBD

DATE POSTED

Aug 03, 2023

JOB OVERVIEW

We're looking for an operations associate with a background in information technology to assist day to day operational activities of our startup company in the credit repair space.

Duties and responsibilities
1. Integrate applications within our system and external applications such as email automation, CRM, customer service, project management, and more.
2. Edit and publish changes to our Wix website
3. Identify and use apps that serve our day to day operational needs.
4. Assist in setting up CRM applications and other apps.
5. Serve as webmaster for our website.
6. Communicate with various departments concerning IT needs.
7. Assist in supervising communication with outsourced and managed services like web development.

Skills & Requirements
1. Experience working for an IT firm for at least a year
2. Bachelor's degree in information technology, computer science, or equivalent degree.
3. Self-driven working attitude.
4. Works with minimal supervision.
5. Highly accountable.
6. Can work from 12am to 4pm EST USA time zone.
7. Knowledge in managing CPanel and WIX hosted websites.
8. Basic to intermediate Wordpress troubleshooting skills.
9. Highly preferred if you have Zoho Creator experience.
Upgrade to see actual infocent and reliable internet and electricity connection.
11. Has functioning work station at home with headset, camera, and laptop.
12. Knowledge in handling CRM applications.
13. Quick learner of new platforms.

Please reply with your name and job title in the subject line as well as a 2 minute video on why we should choose you for this position

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