Account Manager (with Healthcare and BPO Background)

JOB OVERVIEW
Vitawerks is looking for an Account Manager to develop and maintain customer ---------- this role, your responsibilities will include (but not limited to):
Manage existing skilled nursing and long-term care facilities and grow the total number of shifts that are requested by them.
Coordinate with facilities and healthcare professionals (HCPs) for scheduling of shifts, sending reminders and compilation of shift completion data.
Handle all queries, shift requirements, rescheduling, cancellations, disputes and i ---------- with partner facilities and HCPs
Actively engage and build relationships with existing pool of HCP’s and facilities
Act as a single point of contact for HCPs and facilities.
Onboard new HCP’s
Assist the recruitment team as and when required.

ABOUT YOU:

We are a customer centric organization and expect our staff to serve clients both internal and external in the best possible way. We require professionals who meet the following requirements:
Prior experience in BPO industry
Good communication skills, excellent telephone presence, and creative thinking
Self-Starter with willingness to learn
Detail-oriented and proficient with Microsoft office
Experience in healthcare staffing is a plus

ABOUT US:
Vitawerks, Inc is a technology and services company helping solve the staffing issues plaguing the healthcare industry. We use technology to help healthcare providers find the best opportunity. We help Healthcare Facilities easily fill available shifts with higher productivity and no administrative burden.