Tech support and testing for an online classical music platform

In the context of an early startup with an online classical music platform, the tasks expected are:

- Test regression on the platform to find issues
- Report and document issues to be used by the dev team
- Tech support to customers
- Entry music score into the system (data entry)
- Customer support/Customer service answer by chat or Emails (Phone not necessary)
- Virtual Personal assistant supporting the founders on daily tasks

Please apply for the job if:

You have experience in tech support of a software, a platform or a technical product

Motivated by the tasks listed above

Able to follow a music performance on its music sheet is a big plus. This could be very helpful to verify if the automatic synchronization algorithm between the performances and the score works and is robust in many cases