Operations Director

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TYPE OF WORK

Full Time

SALARY

100,000 - 130, 000

HOURS PER WEEK

TBD

DATE POSTED

May 06, 2022

JOB OVERVIEW

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Our Dumaguete site is in immediate need of an OPERATIONS DIRECTOR (Site Lead)

With at least 7-10 years (15+ years) of leadership experience in a BPO setting–working knowledge of BPO/Call Center and performance/operations metrics
Proven management skills with ability to analyze issues or customer complaints and provide solution in a tactful manner
Advanced understanding of call center financials, including Profit and Loss and efficiency improvements from a financial perspective.
Must be willing to work onsite (Dumaguete) and can start ASAP

Apply now!

ABOUT THE EMPLOYER

Contact Person: Denise Mendoza

Member since: May 2, 2022

Total Job Posts: 1

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