eCommerce/Shopify Support Specialist

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TYPE OF WORK

Full Time

SALARY

Negotiable

ID PROOF

65

DATE POSTED

May 30, 2022

JOB OVERVIEW

Do you have experience supporting on-line retail business? Contact me via Skype: znbo.xoomnet ASAP!

We are looking for a eCommerce/Shopify Support Specialist manage operations our Shopify sites- IMMEDIATE HIRE

This role will primarily focus on Order management tasks and customer support. This involves calling customers who have issues with orders, exchange refunds, abandoned carts and so on.

This is a 40 hr per week position, apply to above Skype ID with your resume if you are qualified based on required skills as listed below:

1. Shopify experience - At-least 6 months hands-on experience with live site(not just training) - Listing products, Writing impressive descriptions, Managing orders, Returns, Cancellations, knowledge about collections & tags etc.
2. Experience with providing customer support via PHONE to US Customers - ACCENT FREE spoken English
3. Experience with Email Marketing, creating Newsletters and product promotions using Marketing Apps like SmartrMail, Klavio, MailChimp, Active Contact or similar
4. Experience with Print-on-demand apps like Printfy or Printful will be a plus
5. Experience listing and managing products /orders in eBay, Amazon and ETSY stores will be a plus
6. Social media management- postings and moderation experience
7. Basic Photoshop skills, to create Social media postings
8. Working experience of Excel and Google sheets
9. Customer Support - Email/Chat Support
10. Customer support via phone on order issues, exchanges, and other inquiries
11. eBAY: Experience with eBay marketplace Product Listing/Order management/Handling Disputes
12. ETSY: Experience with ETSY marketplace Product Listing/Order management/Handling Disputes
13. Amazon: Experience with Amazon marketplace Product Listing/Order management/Handling Disputes

Minimum 1 year working experience as virtual worker.

Experience with Social Media Posting and moderation:
- Instagram
- Facebook
- Instagram
- Youtube posting

If you believe you are the right candidate and have 70% of above listed skills, please respond with your resume via the Skype ID
lywz.xoomnet

SKILL SUMMARY
Project Management
Marketing Project Management
Customer Service & Admin Support
Customer Support
Sales and Marketing
Email Marketing
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