Amazon Business Manager

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TYPE OF WORK

Full Time

SALARY

Depending on Experience

HOURS PER WEEK

TBD

DATE POSTED

Jan 07, 2022

JOB OVERVIEW

A Seller Universe Business Manager’s primary roles are client advocate and account manager. Their duties and responsibilities will include but are not limited to the following:



Building and maintaining strong, long-term relationships with clients based on trust and respect
Serving as the lead point of contact for all client account management matters
Assisting with challenging client requests or issue escalations as needed
Communicating with clients to understand their needs and explain product value
Developing trusted advisor relationships with customer stakeholders, and executive sponsors
Maintaining updated knowledge of company products and services
Ensuring the timely and successful delivery of our solutions according to client needs and objectives
Forecasting and tracking key account metrics
Preparing regular business reviews and continuously improving processes
Clearly communicating the progress of monthly or quarterly initiatives to internal and external stakeholders
Identifying industry trends and developing strategies to adapt to them when needed
Negotiating contracts and closing agreements to maximize profits
Developing new business with existing clients and identifying areas of improvement to meet revenue goals
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QUALIFICATIONS:
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A Seller Universe Business Manager must be a highly motivated sales or marketing professional. At a minimum, they will have the following qualifications or relevant equivalents in a related field:



Proven work experience as an Account Manager, Junior Account Manager, or relevant role
Demonstrable ability to communicate with, present to, and influence key stakeholders at all levels of an organization, including executive and client level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot) and MS Office
Exceptional organization skills and time management skills
Adaptability and strong problem-solving skills
Understanding of customer behaviors and industry trends
Excellent listening, negotiation, and presentation abilities
Ability to build rapport and collaborate with others within the company and externally

ABOUT THE EMPLOYER

Contact Person: Ping Plomantes

Member since: May 6, 2020

Total Job Posts: 3

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