Operations & Admin Support

Operations and Admin Support

About Flat Fee Fulfillment

Flat Fee Fulfillment is a third-party logistics company (also called a “3PL”) that offers operations, fulfillment, and logistics services for a variety of different companies, our clients. We store their inventory (anything from reusable straws to jewelry or home décor!) and pick, pack, and ship their products. We are the important link between companies’ materials and their soon-to-be-happy customers (either retail stores or direct to consumer). Our warehouse is located in Vista, California.

Position Overview

Flat Fee Fulfillment is a 2-year-old startup seeking a people-oriented, efficient, organized Operations and admin support teaUpgrade to see actual infomber during this exciting time of growth. Operations and admin support teaUpgrade to see actual infomber serves as the point-person for back-end support needs and will be responsible for ensuring operational satisfaction, addressing questions and needs through stellar service.
The ideal candidate has a positive attitude, knack for creating systems, and experience with multiple simultaneous project deadlines, and administrative tasks including data entry.

Hours

Monday-Friday Upgrade to see actual infoA California Time

Essential Duties

• Customer Service – Timely response to emails, checking software for daily client needs, providing status updates on inventory, communicating proactively in the event of delays
• Data Entry – building new client profiles in Logiwa software
• Coordinating client projects with team and ensuring timely communication and follow-up
• Finance Support – accounts receivable, customer invoices, processing credit memos, corrections, and payments

Job Requirements

• Passionate about customer service
• Proficient in Microsoft Windows, Excel, Word, Slack, and Google Suite
• Organized, detail-oriented, efficient, comfortable with multi-tasking
• Excellent written and verbal communication skills
• Ability to work independently to complete tasks
• Great attitude, patient demeanor, collaborative team player, and willingness to learn
• Reliable internet

Reporting Relationship

The Operations and admin support teaUpgrade to see actual infomber reports directly to the Founder and CEO.

Experience and Compensation

$800.00 – $1200.00 depending on experience. Ideal candidates have 2 years of related professional experience. However, we encourage candidates with unique backgrounds to apply.

To be considered for this position, please submit your resume and cover letter.