Freight Office Assistant

*BELOW SKILL REQUIREMENTS ARE NEEDED TO BE CONSIDERED FOR POSITION.


Part-time can convert to full-time if candidate brings value to the desired position and aligns with company Upgrade to see actual infoeking an experienced & reliable Dispatcher/Office Assistant to Operations Manager to act as a communication point for drivers. You will route pickups and deliveries for all company drivers, as well as assist customers with load tracking and giving freight rates. The ideal candidate must be an excellent communicator, with the ability to adjust to time sensitive pick-ups and Upgrade to see actual info addition, able to multi-task making quick and concise decisions on the fly. Knowledge of ELD's and driver's hours of service (HOS) are mandatory. At least some experience working with Transportation Management Software (TMS).

Responsibilities
• Oversee (and schedule appointments when necessary) pickups and deliveries.
• Address problems and requests that arise concerning pickups and deliveries. (Ex. trouble with getting unloaded or loaded)
• Issue customers and brokers with rates on shipments.
• Assist customers and brokers with tracking on shipments.
• Receive and dispatch orders for products or deliveries.
• Prioritize calls according to urgency and importance.
• Use phone or computer to send drivers correct addresses and pick up/ delivery numbers.
• Monitor the route and status of drivers to coordinate and prioritize their pick-ups and deliveries.
• Enter data in computer system and maintain logs and records of calls, activities and other information.

Skills/Requirements
• Proven experience as dispatcher or relevant position
• Knowledge of Driver's Electronic Logging Device (ELD)
• Familiarity of Transportation Management Solutions (TMS) Software
• Tech-savvy with knowledge of relevant methods
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
Knowledgeable of Gusto (payroll and benefits system).

Job Types: Full-time, Part-time

Pay: $400 a month

Schedule:
• 6 hour shift
• Day shift
• Holidays
• Tuesday to Friday
• On call
• Weekend availability