Virtual Assistant / Scheduler

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TYPE OF WORK

Part Time

SALARY

up to $4.00/hour

ID PROOF

50

DATE POSTED

Oct 14, 2021

JOB OVERVIEW

Seeking an experienced VA for a technology company in the U.S.A.

Our company, Cherry, is looking for a part-time General Virtual Assistant to support the team with day-to-day operational tasks to provide clients with world-class support and service for an on-demand technology company.

As a virtual assistant, you will (after training) handle various admin tasks across daily operations and account management. We’re looking for a team player who is EXTREMELY detail-oriented, organized and efficient. Someone who enjoys working across a team and has demonstrated great collaboration and communication skills.

The VA tasks include, but are not limited to, scheduling of appointments, communicating with customers and professionals in the beauty industry via SMS/email/phone calls, data entry, reporting, inbox management, drafting documents, etc.

Work hours is during the grave yard shift Manila Time. Must be able to work during weekends.

Our ideal candidate is...

Comfortable with technology
You’re computer savvy and both able and willing to learn new software tools as we adopt them. Ability to easily utilize several webpages simultaneously is required for daily operations. Experience with spreadsheet and document management . Use of CRM, email marketing platforms, and knowledge of the Microsoft 365 suite or Google documents as tools is also a major plus.

Com
plete Command of Written English
You will be in charge of scheduling with our professionals, managing the inbox, drafting responses and communicating information back to the team. A complete command of English will be vital in this role to ensure our team has a great collaborative relationship and we maintain good relationships with our clients.

De
tail-oriented
You’re meticulous with detail, organized, process-oriented, and have a great hold with project management. You will be responsible for managing important data and files so it is imperative that you have experience paying extreme attention to detail.

Reliable
The scheduling and support aspects of this role require a strong sense of urgency and the ability to manage multiple appointments at a time (especially during peak hours). You have good time management skills and deliver tasks on time. A can-do attitude and ability to independently handle basic operations is a quality we are looking for in this role.

Com
munity-centric
You are willing to become familiar with who we are and what we strive to do. And more importantly, you are excited about our company’s mission: to empower independent professionals to be as economically successful as possible by offering business tools that allow them to work on a flexible schedule, in an independent work environment and with a higher earning opportunity at each appointment while offering a service that is more convenient for customers.

Other skills that are a plus:
Google Analytics, Excel, Phone Customer Service
Other languages (not required): Spanish

Please follow instructions below:
- In the subject line, type: "I LOVE CHERRY!!! I WANT TO BE PART OF YOUR TEAM"
- Include a link of your CV which is "Accessible to those who has the link"

SKILL SUMMARY
Customer Service & Admin Support
Customer Support Email Support Phone Support
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