Finance Assistant/Concierge

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Hi, we are a small business based in Australia looking for a Finance Assistant for a full-time position during Australian business hours.

This role will be a full-time salaried, including allowances and leave benefits.

There is lots to organize in our business, the more ambitious you are and keen to learn tasks, the more work there will be for you to do. And you must be willing to be trained.

We want someone who is keen to help us continue to grow and move our business forward. We are a small business and a tight-knit team and work closely together.

Here is an idea what you will be doing;
- Communicating via email and phone to resolve billing queries for our small business customers
- Administration around projects and back-office admin for management team and projects team
- Handling of customer license upgrade and downgrades in our billing system
- Support ticket processing for finance department of business (helping customers update credit cards, dealing with invoice queries, resolving billing disputes and escalating to Finance Manager when appropriate)
- Debt collection calls to customers who are overdue on credit card payments
- General VA tasks such as data entry, accounts auditing and supporting our other teams
- Escalation of tasks to Finance Manager when you cannot resolve them yourself

This will suit someone with the following skills/traits:
- STRONG attention to detail and accuracy in your work
- Experience in data processing/administration roles (that you can demonstrate)
- Focus on 'systems' and structure in your work

Skills:
Excellent English in written and spoken
At least 2yrs administration role experience
XERO and WHMCS experience will be highly favored!!!

Some of our perks:
- Paid Leaves after Regularization
- Paid Holidays
- Company Conferences (All Expenses Paid)
- Paid Leaves after Regularization
- Team and Individual Incentives

Applicants MUST SUBMIT APPLICATION VIA THIS FORM to be considered: Upgrade to see actual info