Full Time
Depending on Experience
TBD
Sep 03, 2021
WHO WE ARE
Seller Universe is a full-service Amazon and e-Commerce marketing agency that comprises professionals with decades of experience in the eCommerce
Our focus on marketing excellence, establishing trust and credibility has fueled our rapid growth for the past years.
We pride ourselves on being a different and better agency that delivers world-class professional work and having a positive workplace culture where individuals can thrive and succeed.
JOB DESCRIPTION:
• Handle one client with a NetSuite account.
• Implement NetSuite standard functionalities and customized solutions as required by the client.
• Assist the client in resolving day-to-day NetSuite-related issues and challenges.
• Proactively communicate with the client on issues, tasks, and projects related to NetSuite, their online eCommerce accounts (when applicable), and integration setup in-between (when applicable).
• Keep track and take ownership of all issues, tasks, and projects related to the client's NetSuite account, their online eCommerce accounts, and integration setup in-between.
• Manage one or two junior team members.
• Maintain a good balance between client interest, business interest, and the well-being of team members.
• Delegate tasks to team members while maintaining a balanced workload for all.
• Gather all relevant details to provide clear instructions to team members prior to delegating tasks.
• Lead by example - encourage a culture of proactivity, ownership, forward-thinking, independence and teamwork, trust and communication, tenacity, analytical thinking, and problem-solving.
• Ensure top-level quality and timeliness for the output produced by the team.
• Assist in ramping up new team members as necessary.
QUALIFICATIONS:
• At least 4 years of NetSuite experience.
• Excellent customer service skills required.
• Excellent written and verbal business communication skills in English required.
• Experience working with US clients required.
• Project management skill is preferred.
• Experience in NetSuite integration is preferred.
• Must be highly analytical and detail-oriented.
• Must have excellent problem-solving skills.
• Must be able to work in any US time zone.
• SuiteTalk and SuiteScript experience is a plus.
• eCommerce experience (Amazon, eBay, Shopify, etc) is a plus.
• Knowledgeable in Google Suite, Microsoft Suite, or any SaaS applications.
Work Location: Remote Work | US PST Time Zone
Compensation: Depending on Experience
WHAT WE OFFER
Seller Universe offers career opportunities to those who want to grow their career in e-Commerce and Amazon
• Perks and incentives to recognize contribution and results
• Work flexibility and competitive salary
• An empowering, value-oriented workplace culture
• Internal programs for those who are motivated to learn and thrive
Seller Universe Contractor:
• 6 Paid Holidays
• 7 Sick Days
• Tools and Software Provided
• One Pay Termination Grace Period
• Ongoing Personal and Professional development
• Career Advancement Opportunities
• Pay is consistent and on time
• Birthday time-off with a cash gift
• HR Support
• Semi-Annual Performance Review
• Annual Profit Sharing
• Business Manager Commission
• Lead Partner Program Commission
• Academy Sales Commission
We're looking for like-minded individuals who can be part of our universe. Are you ready to climb aboard? Please fill out the form below:
We have several openings, if you or you know candidates that might be a good fit, please feel free to forward it to them: