Account Management and Customer Service Lead

Key Responsibilities:
- Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives
- Involved in setting strategic direction in achieving both short and long term goals with
- Interacts with the C-level, which involves negotiating or making decisions on significant Upgrade to see actual infocisions should have a lasting impact on the job role with the potential to impact outside area of responsibility
- Has latitude in decision-making and determining objectives and approaches to critical assignments
- Managing teams, departmental projects, and overall work efforts to support Huskee
- Initiate continuous learning and a winning, positive attitude, personally and professionally.

Qualifications:
- Previous experience in leading a team.
- 3-5 years of sales and customer service management
- Hands-on experience in managing a sales team (ie, coaching & feedback, reporting and analysis)
- Customer success oriented.
- High-Level documentation and organizational skills
- Excellent time management and delegation skills.
- Excellent written and verbal communication skills

Good to have
- MYOB
- Hubspot
- Wrike or other project management tools

Home Office Requirements:
- 100% Remote work
- Availability to work business hours in Sydney Time
- Computer (Core i3 Processor, 4 GB RAM, 1080p Webcam)
- Home office with a private room and desk.
- Reliable internet (5 MBPS minimum, 10 MBPS preferred with ability to go up to 50 MBPS).

Benefits:
- 20 days annual leave
- 09 Australian Public Holidays
- 10 days career and sick leave
- 1 day Birthday leave with birthday presents
- Internet Reimbursement (no limit)
- 13th-month pay
- Quarterly Performance Bonus
- Annual Salary Evaluation and Increase
- PH Government-Mandated Benefits
- HMO Reimbursement

Please submit your application through this link: Upgrade to see actual info