Guest Services VA

We are looking for Virtual Guest Services Professionals to join our Chicago-based Property Management Company.

Airbnb experience and/or similar/related function in the hospitality industry is preferred but not required.

Tasks involve:

- handle bookings
- communicate with and help guests before, during and after their stay
- resolve issues
- create listings on Airbnb, Expedia, VRBO and other channels/OTAs
- schedule room cleanings, maintenance, repairs, laundry services, etc.
- update and streamline processes
- other ad hoc tasks

Technical requirements:
Has stable and fast internet connection

There's a 2-week to 1 month trial period. Salary starts from USD4 an hour. After 3 months, you will be eligible to a monthly bonus based on overall team performance.

Are you someone who pays great attention to details and follows through? Do you have sense of priority, intuitive people sense, empathy and genuine interest in this line of work?

If you feel this is you, please reply to this message. Subject - Hospitality 4.0