Virtual Assistant

Join Us - We are Growing!

SavvyWinner is a reliable digital marketing company headquartered in London, a team of professionals focused in helping clients increase profit and grow business. We pride ourselves in driving traffic and ultimately delivering real results to our clients.


1. Account Management VA

Must possess Experience, Skills, and Expertise in:

• Product Review Monitoring –To do manually or use a review monitoring tool of your choice.
• Feedback Management – involves monitoring customer feedback and relaying them to the correct stakeholders to improve products and customer experience.
• Amazon A+ / EBC Pages – creating Amazon A+ content and Amazon Enhanced Brand Content which includes multimedia like videos, interactive widgets, and other visually rich content.
• Customer Service – helping customers with their orders, shipping, and other questions through chat, phone, or email.
• Performance Metrics Tracking – tracking important store and customer data such as customer retention, revenue, average order value, and more.
• Generating Reports – generating comprehensive but easy-to-read reports from your performance metrics.
• Email Autoresponder Setup – setting up automated emails for typical customer transactions such as order placement, account signup, and more.
• Account Reinstatement – getting Amazon, eBay, or other marketplace accounts reinstated in case of account suspension.
• Conversion Tracking – setting up and tracking conversions or sales on our online store or eCommerce website.
• IT Skills
• Basic or advanced Web design & Graphic design is a plus but not limited your chance.


2. Inventory & Orders VA

Must possess Experience, Skills, and Expertise in:

• Order Refund Tracking – making sure that order refund requests are valid and that valid refund requests are fulfilled.
• Shipment Refund Tracking – ensuring that failed shipments are refunded accordingly.
• Shipping Labels Management – managing the creation, printing, reprinting, voiding, and more of shipping labels.
• Logistics Coordination – coordinating the movement of inventory, and when applicable, materials or equipment, between supplier, store, storage, and warehouses.
• FBA / FBM Management – managing and categorizing your Fulfilments by Amazon (FBA) and Fulfilments by Merchant (FBM) items.
• Supplier Coordination – coordinating with suppliers for materials or store inventory.
• Warehouse Liaising – coordinating with marketplace warehouses or store warehouses for storage of your inventory.
• Order Fulfilments – involves handling online fulfilment of orders such as liaising with third-party fulfilment providers and managing shipment.
• Product Procurement – involves selecting the best vendors and suppliers, arranging terms of payment, and managing purchase requests.
• Experience in Drop shipping software or ready to learn.
• IT Skills
• Basic or advanced Web design & Graphic design is a plus but not limited your chance.


3. Listing Management VA

Must possess Experience, Skills, and Expertise in:

• Multi-Variation Listings – ensuring that your listings have the correct attributes for a smoother customer experience during product selection and checkout.
• Listing Optimization – optimizing your listings including SEO-enhanced content, product photo editing, and more.
• Flat File Product Listings – generating accurate flat files of product for faster bulk editing of product listings.
• Product Title / Description – creating product titles and descriptions that are informative and catchy enough to entice customers to purchase our products.
• Product Listing Monitoring – monitoring important and potentially harmful product listing issues to avoid blocked and inactive listings.
• Product Price Monitoring – extract or monitor data from competitors to ensure that your product prices remain highly competitive but profitable.
• Listing Enhancements – improving listing content, images, and other variables for better ranking and marketability.
• Keyword Research – researching the right keywords to target (what potential customers search for) to improve product descriptions.
• Product Image Editing – basic image editing for more attractive product listings.
• Experience in Drop shipping software or ready to learn.
• IT Skills
• Basic or advanced Web design & Graphic design is a plus but not limited your chance.


4. Internet Research VA

Must possess Experience, Skills, and Expertise in:

• Online Arbitrage – researching items in various marketplaces and purchasing products or creating a database of products with high profitability.
• Wholesale Sourcing – researching wholesalers who can provide high-quality but profitable products to add to our inventory or replace existing products.
• Product Sourcing – looking for trending products to improve our store offerings.
• Supplier Research – researching reputable suppliers who can give a good price for quality products.
• Product Research – conducting online product research for our products development team or to improve product marketability.
• Discount Research – researching promo and discount ideas for marketing.
• Promotions Management – managing our promotions to ensure a high ROI.
• Drop shipping Setup – finding reliable drop shipping suppliers and setting up drop shipping processes to ensure smooth transactions.
• Competitor Research – researching competitor products, promotions, marketing strategies, and pricing and generating reports based on gathered data.
• Experience in Drop shipping software or ready to learn.
• IT Skills
• Basic or advanced Web design & Graphic design is a plus but not limited your chance.