Full Time Telemarketing Representative

Role: We are looking for an enthusiastic Telemarketer to generate appointments either by cold calling or answering requests in a fun work environment. Provides excellent customer service to our prospects and clients.

A successful telemarketer must be friendly and persuasive. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness. The goal is to promote business growth by expanding the company’s clientele.

Principal Responsibilities:

- Tracking customer contact lists
- Cold call and set appointments daily to various niche markets; meet target goals
- Use scripts to provide information about products and services
- Record the customer’s personal information accurately in a computer system
- Record all calls in Hubspot
- Following up with previous clients to schedule appointments
- Maintains organized and updated records for leads
- Go the “extra mile” to meet a sales quota.
- Research, manage, and maintain lists of potential client
- Organize, track and maintain leads data, data entry, and company contact list
- Calling our warm leads using the CRM provide to you
- Develop strong and ongoing relationships with prospective clients
- Maintain a well-developed pipeline of prospect
- Adding contact information to CRMs and HubSpot
- Prospect and qualify for new opportunities to set up appointments
- Responsible for initiating outbound, and inbound calls and handling email communication
- Ensure each prospective client and potential customer has a positive experience with our company
- Updating CRM with notes and next actions
- Marketing on LinkedIn and Alignable
- Other duties as assigned

Requirements and skills:

- Proven experience as a telemarketer or similar sales/ customer service role
- Proven track record of successfully managing customer relationship
- Proficient in English and strong communication skills, both oral and written
- Skilled in negotiation and dealing with complaints
- Persistent and result-oriented
- Patient and able to handle customer rejection
- Tech-savvy
- Ability to find successful leads

Education / Experience:

- High school diploma required
- College degree preferred but not mandatory
- Proficiency in Microsoft Word, Excel, and Outlook
- Knowledge of CMS systems/HubSpot a plus