*** Looking to hire for a Client Support Role ***

I am looking for a customer support agent to help with contacting and communicating to our customers to insure that they are getting the best experience with our brand. We want to make sure that they give us the best customer reviews and tell all their friends and family about our business.

Salary:
$Upgrade to see actual infoper month (plus bonuses) depending on the experience. This is just the starting point, there will be plenty of opportunities for raises!

Type of Employment:
Full Time & Long Term

Trial Period:
Before the full employment, there will be a two-week probation period (trial) during which we will figure whether we like each other and if we can work together. We will pay $100 for each week during that period. If by the end of the trial, both parties feel like it is a good fit and match, then full-time employment will be offered.

Training:
Comprehensive Training will be provided in the beginning. Also, there will be plenty of opportunities to ask questions, and we will always be easily available (especially in the beginning)

Interview Process:
1) Submit your application
2) Successful applicants will be contacted and scheduled a Skype Interview with. This is just to get to know each other better and to ask any questions that both parties might have.

Hours:
-40 hours/week
-We’re based in the West Coast which is on PST time zone, You will need to work according to our time zone.
-Able to work 2-4 hours on the weekend

Absolutely MUST Have:
-Excellent verbal and written English
-Very good and reliable internet connection
-Good and reliable laptop
-NO OTHER Jobs, Commitments or Employments (this will require your full commitment)
-Full Honesty and Transparency

Nice to Have (but not required at all):
-Previous Amazon Experience is a huge plus or any other Online Store
-Experience with working with consumer products (that’s what we sell on Amazon)
-Previous experience in e-commerce businesses

Personality traits:
-Self-starter/ Independent
-Ambitious
-Motivated
-Highly organized
-Punctual and responsible
-Hunger for growth, optimization and excellence
-Excellent communication skills
-Results-oriented
-Reliable

Your key responsibilities will include:

1. Making outbound calls to our customer list and follow up to ensure they are using the product

2. Create a emotional connection with our customers

3. Represent our brand and provide great customer service

4. Follow up with customers on scheduled calls

Does this sound like you?

You enjoy the art of communication
You like new challenges
You want to share your passion with others
You have experience with outbound customer service calls
You are good connection with people
You can work on your own and able to produce results without being micro managed.

This position is for someone who can lead and spearhead initiatives and not just someone looking to take orders.

If you need be following, this position will not be for you.
You need hand-holding
You’re trying to build your own business
You don’t work on weekends

Our Company Core Values:

1. Honesty and Integrity
2. Excellent
3. Accountability and Ownership
4. Raving Customers
5. Teamwork makes the dreamwork

Our ideal candidate will have experience in the following.

Making Outbound Calls and Tracking Metrics

Other Details (MUST READ):
I believe in fair compensation and creating an environment where people can be successful. At the same time, I don’t want people that need a lot of hand-holding. I expect that people we hire are able to hit the ground running and start making an impact immediately.

I am very reasonable, fair and flexible. More than happy to provide the vacation time, sick day offs, bonuses, flexible schedule, really anything, as long it makes Upgrade to see actual infobody takes advantage of anybody. As long as the job gets done at the best level, and everything is fair to everyone, I am more than happy to discuss anything. I am also more than happy to be wrong, because we are not always right, and we take our mistakes very seriously too. So there will be plenty of room for discussing this type of things.

This is an absolutely great opportunity to build the whole career! As I mentioned there will be plenty of opportunities to grow, to learn new skills, to get rewarded and even to get the management positions! You will be given meaningful responsibilities as I will be hiring more people and growing a bigger team! It will ultimately up to you to dUpgrade to see actual info, how much work you want to put it, how hard to try and how far to grow! Even the sky is not the limit! I can’t wait to start working together with you! I can’t wait to see the leader you will become.

If you are interested and think this is for you then please apply to this message by having your subject line as “Be Your Best” and then tell me about yourself.

Also, answer ALL of the following questions:

-What kind of employer do you like the best?
-Do you have suggestions to make this project run successfully?
-Why should I hire you?
-What is your expected salary? (40 work hours a week)
-Do you have any previous experience working for an Amazon or e-commerce business? If yes, specify the details.
-Do you have any previous experience with customer service (mainly emails)? If yes, specify the details.
-What other experiences/skills do you have that would allow you to do well in this position?
-What are 3 values that describe your character?

About myself:
My name is Dat and I am working for a company that is a firm that runs Amazon businesses in the USA. We currently sell Supplements. I am a very easy going and friendly guy in my personal life. Though when it comes to business I am very strict, demanding and accept nothing but excellence from MYSELF, so I would expect the same from others. At the same time, I am very fair, open-minded, reasonable, patient and willing to listen and compromise. Highly open to new ideas and suggestions. Truly believe in integrity and trust. I always appreciate honesty and transparency, so no matter what it is, just bring it up to me and we can talk about Upgrade to see actual info my spare time, I like going to the gym, eating and reading.

If you think you have what it takes, I Look forward to speaking with you.

Dat Le