Customer Service - Amazon

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TYPE OF WORK

Full Time

SALARY

$650

ID PROOF

50

DATE POSTED

Apr 08, 2021

JOB OVERVIEW

Respond to customer inquiries via phone, email and chat
Respond to product Q&A
Complaints Handling
Track and search customer negative reviews and feedback
Manage Upvotes of good reviews
Process refunds/replacements
Request reviews
Monitor Account Health
Check case Logs daily
Audit Product Listings

SKILL SUMMARY
English
Customer Service & Admin Support
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English
Customer Service & Admin Support
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How to deal with Confidentiality and Data Privacy with an overseas VA? – Practical Advice
How to deal with Confidentiality and Data Privacy with an overseas VA? – Practical Advice

Most of you are not going to like my answer to this. But when it comes to stuff like confidentiality and data privacy, you’re less likely to have problems with Filipinos than people you hire locally.

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