Rockstar Shopify VA (Long Term)

Hey there! My name is Basil Khan, and I run a successful dropshipping store. I'm looking to hire a full-time V.A to help take care of customer service and other menial tasks during daily business operations.

I'm looking for an all-round virtual Shopify assistant with minimum 1-year experience with dropshipping stores

The applicant will help me with a range of tasks:

SHOPIFY STORE MANAGEMENT:
Setting up a Shopify store from scratch.
Uploading products and writing product descriptions

CUSTOMER SUPPORT:
Customer service helpdesk - answering emails
Respond to customer requests on ZenDesk in perfect English
Dealing with chargebacks
Issue refunds according to our refund policy
Re-send products to customers when needed
Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)
Communicate on Skype daily with updates
Display a high level of professionalism at all times

FULFILLMENT:
- Fulfilling orders
- Communicating with suppliers
- Checking delivery status with suppliers
The applicant must speak excellent English - written and verbal. Applicant must be available for at least 5 hours daily (excluding weekends).

Depending on performance workload will increase for the right applicant.

Requirements:
- Experience using ZenDesk
- Experience doing customer service for dropshipping stores
- Experience with Shopify order fulfillment
- Some Experience with Video editing and graphic design

I am looking for someone to take ownership of an entire Shopify store and also help me with any other tasks outside of this that need to be addressed.

Most importantly - I'm looking for someone with:
attention to detail
enthusiastic
awesome attitude
fast learner

If you think this is you please apply!

When you apply, include the word blue and tell us about your previous experience with dropshipping stores