Account Manager For SaaS Company

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TYPE OF WORK

Full Time

SALARY

480

ID PROOF

70

DATE POSTED

Nov 21, 2020

JOB OVERVIEW

As an Account Manager, you are someone with strong analytical reasoning and problem-solving skills. You not only dive deep into data to understand trends, you clearly communicate the “why” behind results and make actionable recommendations to internal and external partners. You are strategic in your use of our proprietary data and can provide personalized campaign and targeting recommendations that meet your customer’s business goals. You thrive in ambiguous situations and are a self-starter who can find solutions without guidance.

This role is highly collaborative, working across Creative, Sales, Product, Retail, and External Teams. The Account Manager’s strategic and consultative digital expertise is considered critical to unlocking greater value and impact for our customers

Responsibilities
• Become a knowledgeable partner on our Advertising solutions
• Develop annual brand and media strategies for growth based on overall customer goals/objectives
• Develop campaign strategies and audience targeting recommendations per brand and product line
• Evaluate KPIs and optimize campaign performance using a data-driven approach
• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy
• Educate customers on performance metrics, insights, and how to achieve greater results on Amazon
• Work cross-functionally with sales and other partners to drive incremental revenue and increase customers satisfaction
• Adept at solving problems that span business and technology
• Influence process improvement that scales broadly; inventing and simplifying within existing processes
• Excellent organizational, interpersonal, and communication (written and verbal) skills

Basic Qualifications
• Experience analyzing data and best practices to assess performance drivers
• 3+ years of experience in digital and client-facing roles
Preferred Qualifications
• Adept at solving problems that span business and technology
• Influence process improvement that scales broadly; inventing and simplifying within existing processes
• Excellent organizational, interpersonal, and communication (written and verbal) skills
• Programmatic strategy and implementation experience

SKILL SUMMARY
Customer Service & Admin Support
Customer Support Email Support Tech Support
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