$400 + Incentives
Nov 21, 2020
Working Hours: 8:00 PM to 2:30 AM GST & Another Shift 02:00 AM to 08:30 AM (04:00 PM to 10:30 PM & 10:00 PM to 04:00 AM PST ) Saturdays to Fridays - One Day OFF During the week
Type of contract: Freelance
Rate: USD 400 + Incentives
We are one of the largest insurance brokers in the UAE and looking to hire 2 Insurance Advisors to sell travel insurance products by liaising between the client and the insurance
1-Obtains client information by answering telephone calls; and verifying information & generate leads
2- Determines eligibility by comparing client information to requirements.
3- Informs clients by explaining procedures; answering questions; providing information.
4-Maintains communication equipment by reporting problems.
5-Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
• Can take phone calls with average handling time of three minutes
• Customer service/ Contact centre experience
• Eager to learn and take on new tasks with enthusiasm
• Open to constructive feedback
• Laptop / Desktop (Core i5 10th or 11th gen, 6-8gb ram, 500gb - 1TB hard disk)
• Headsets (USB based headset)
• Internet speed - 10mbps
• Uninterrupted power supply system (back up of 2-4 hours should be enough, but depends on the frequency and duration of power outage)
• Quiet background