Customer Service Representatives- Chat/Social Media

ModLi.co, a fashion-tech E-commerce company is seeking a full-time chat and social media support representative. Contract is seasonal, for 2-3 months.

Job Description:
Responding to daily customer inquiries through social media or live chat.
Following up on customer interactions, maintaining existing customer relationships and increasing customer loyalty.
High salary for qualified applicants- 23,000-27,000 monthly salary
Work is in 8 hour shifts between 8pm-12 noon PH, 5 shifts a week.

Requirements:
Excellent English communication skills – can convey information clearly and effectively in writing, excellent reading comprehension.
3-5 years of experience in customer support
Experience working with Zendesk
High speed internet and a reliable PC
No background noise
Headset with external mic
You must be internet savvy
Experience working with Magento 2 or E-commerce companies a plus!
Experience with business FB accounts a plus!