Virtual Receptionist

The Virtual Receptionist will be responsible for answering all inbound calls, emails, and text messages from home owners and real estate agents to capture their information in a fast and friendly manner, as well as making outbound communications to our existing leads. They will also forward calls live to and/or set appointments with various people, do online research to find information on sellers, and make outbound calls to existing leads.

The Virtual Receptionist must speak and write fluent English, and enjoy talking with people in a friendly and conversational, but also professional, way.

Job Responsibilities:
- Answer inbound calls, texts, emails, and social media messages as they come in
- Forward live calls to the team and schedule appointment calls when the team is not available
- Schedule and coordinate appointments with sellers, agents, and others professionals
- Make outbound calls, text messages, and emails to our existing leads
- Filter through our email inboxes to categorize what needs our attention, and respond immediately to people who reach out to us when more information is needed


Essential Qualifications:
- Must speak and write fluent English
- Must be personable and have strong people skills as well as strong attention to detail
- Must have access to strong internet connection and good VOIP call quality during all work hours
- Internet speed and call quality will be tested before and after hiring
- Must have proficient computer and typing skills necessary to capture inbound seller information into our CRM program, Google Sheets / Google Drive, and Google Calendar
- Sales or customer service background is preferred
- Candidate must be willing to work during US time-zone business hours


Definition of Success:
The successful candidate will be fast, friendly, detail-oriented, and able to speak with a wide variety of people from various backgrounds.

Training will be provided so you know exactly what to do and how to do it..


Compensation:
- Php 357/hour with a guaranteed 20 hours of work per week
-- Php 30,000/month
-- Bonuses given for exceeding key performance indicators and excellence in helping us grow our business
- Strong performers will be given the opportunities for more hours


Instructions for Applying:
-Make sure you include the following with your application:
-- Make a 60 second audio recording of the three main reasons why you are the best candidate for this position

-- Submit your resume as a PDF document with Times New Roman font, size 14, with blue text color

-- Complete the below personality test
--- Upgrade to see actual info/disc/
---- Download the PDF when finished, and forward with your application

-- Upload the documents into a Google Drive or Dropbox folder and include the link in your application

Applicants that fail to do these items will not be considered.