Social Media Customer Support Assistant (Pinterest Expert)(

Are you analytical, optimistic, tech-savvy, self-motivated and eager to learn?

If your answer is YES, then this opportunity awaits you!

We are looking for an awesome team member to join our awesome team.

Who we are?
Sympas LLC is a growing company involved in various e-commerce brands and businesses, including selling on Amazon.

Our culture is one of creative teamwork. Each person works hard, as part of the team; and acts in his or her God-given talents. We value hard work, integrity, a positive attitude, and the courage to be who you were made to be.

So now that you’ve gotten some insight on the type of people you’d be working with, here’s what your job will look like:


Social Media Customer Support Assistant (Pinterest Expert)

The job responsibilities include, but are not limited to the following:

Social Media tasks specific to Pinterest:

- Plan, implement, execute and monitor activities regarding the increase of traffic on the company's sites using
Tailwind for specific Pinterest accounts.
- Posting 10 - 20 pins daily for each account.
- Creating 10 - 15 pins daily in Canva for each Pinterest account that uses Tailwind.
- Weekly research time for updates regarding design and trends, taking notes about the findings.
- Generating weekly/monthly reports.
- Assist in posting content articles to the appropriate website by :
> Using Wordpress, Thrive Architect/other Thrive themes.
> Updating articles with backlinks, YouTube videos, and relevant images for embellishment.

Customer Support tasks:

- Handles all customer service emails and social media messages.
- Respond promptly to customer inquiries through email using Freshdesk and various social media platforms.
- Maintains customer database.
- Creates customer service response templates to be used in emails and Amazon Seller Central for customer inquiries.
- Alerts team leader of any customer issues that need urgent resolution.

Requirements:
1. Intermediate to advanced spoken and written English
2. Advance experience in Tailwind and Pinterest
3. Experience in using Canva and Wordpress
4. Very organized in managing multiple Pinterest accounts and customer reports
5. Attention to detail such as product accuracy, grammar, spelling and punctuation.

The ideal candidate:
- Someone who has a creative mindset
- Strong attention to detail
- Exemplary professionalism
- Loves to ensure top quality deliverables
- Timeliness - gets tasks done quickly and accurately
- Team player
- Can start as part-time/ 20 hours per week


Internet Speed Requirement: minimum of 15mbps

We offer a flexible work schedule, paid holidays, paid time off, performance bonuses and more.

So come and join us and make a difference!

If you think you are the one we’re looking for kindly send the following:
1. Latest Resume w/ photo
2. Portfolio of previous works/ links
3. OnlineJobs.ph Profile Link
4. Speedtest results link

Send to: Upgrade to see actual info
Subject: Social Media Customer Support Assistant Candidate