Aug 26, 2020
Skilled Customer Support Person Needed for a growing Etsy Store
I need an extraordinary customer support person who can deliver personalized orders on Etsy and keep clients happy and willing to buy more.
Part-time position, but it can turn out to be a full time position in the near future. Performance bonus after the first month of trial.
Excellent speaking & written English skills;
Attention to detail is vital. You will need to give a custom order to everyone, depending on a couple of factors, so you must pay attention to each and every order and choose the solution that best suits them;
Being able to recommend more products to people;
Able to think originally and come up with creative replies and solution to clients’ issues;
Willing to use a time-tracker for the first couple of weeks, until we get to know each other better;
Ability to enter calls and speak English fluently so we can discuss future strategies;
Must be passionate about psychology, relationship dynamics, and Law of Attraction;
What will you need to do:
Send customised orders to clients on their
Ask follow up questions, answer all messages on time, and deliver orders in time (I have 12 h delivery time);
Upsell them with more items
Send me your application by stating why I should choose you, and your prior experience in customer support/Etsy, plus your part-time and hourly payment requirements.