Talented Customer Support Person for a Growing Etsy Store

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Part Time

SALARY

$250

ID PROOF

50

DATE POSTED

Aug 26, 2020

JOB OVERVIEW

Skilled Customer Support Person Needed for a growing Etsy Store

I need an extraordinary customer support person who can deliver personalized orders on Etsy and keep clients happy and willing to buy more.

Part-time position, but it can turn out to be a full time position in the near future. Performance bonus after the first month of trial.

Requirements:

Excellent speaking & written English skills;

Attention to detail is vital. You will need to give a custom order to everyone, depending on a couple of factors, so you must pay attention to each and every order and choose the solution that best suits them;

Being able to recommend more products to people;

Able to think originally and come up with creative replies and solution to clients’ issues;

Willing to use a time-tracker for the first couple of weeks, until we get to know each other better;

Ability to enter calls and speak English fluently so we can discuss future strategies;

Must be passionate about psychology, relationship dynamics, and Law of Attraction;

What will you need to do:

Send customised orders to clients on their emails on Etsy inbox;

Get their email address and add it into a document for future reference;

Send daily emails with your progress, how the day went, and questions in the future;

Ask follow up questions, answer all messages on time, and deliver orders in time (I have 12 h delivery time);

Upsell them with more items

Send me your application by stating why I should choose you, and your prior experience in customer support/Etsy, plus your part-time and hourly payment requirements.

SKILL SUMMARY
Customer Service & Admin Support
Customer Support
English
Writing
Marketing & Sales
Direct Mail Marketing
SHARE THIS POST
facebook linkedin