Amazon Specialist

Amazon virtual assistant with at least 2 years of experience possibly working with more than one brand at a time.
1. Create listings via flat file upload
1. Attributes
2. Images
3. Bullet points
4. Product descriptions
5. Back end key words
2. Key word research on the market and relevant products using magnet from helium10
3. Listing optimization
4. Amazon store design
5. Multi-channel ecommerce software settings
6. Creating cases in amazon to solve problems such as inability to upload videos, inability to update listing attributes, images, bullet points, descriptions,
7. Reimbursements for lost/ damaged /destroyed inventory as well as customer refunds over 30 days
8. Shipment reconciliations
9. Inventory management
10. Shipment creation
11. Customer service
12. Return and refund management
13. PPC management
14. Manage discounts, offers, coupons,
15. Ability to solve problems, and stay on top of tasks if you run into any issues, first try to solve it yourself and then if there's still a problem effectively communicate this to a manger.
16. Providing answers to customer questions
17. Review and feedback removal
Upgrade to see actual infoeck accounts on Saturday and Sunday
19. A+/enhanced brand content creation
20. Html
21. Product sourcing and research