EXP Shopify Virtual Assistant

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TYPE OF WORK

Full Time

SALARY

$300-$425 US

HOURS PER WEEK

TBD

DATE POSTED

Oct 07, 2022

JOB OVERVIEW

We seek a dedicated and responsible customer service VA for our eCommerce Shopify store to take responsibility for ensuring the satisfaction of our customers. You will be an important part of the company, ensuring that our shopping customers have an amazing experience.

Requirements:

+ 40+ hours/week to start
+ Very strong written and spoken English-language communication skills
+ Must have experience with Shopify
+ Experience Refunding Orders, Handling Returns/Exchanges, Updating Tracking, etc
+ Ability to work between 12pm - 12am U.S EST
+ Ability to get things done
+ Excellent organizational skills
+ Extremely dependable and honest
+ Must have a strong internet connection to take calls, chats, emails.

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Expectations:

*Able to take directions and rework accordingly
*Must be able to meet deadlines
*An eye for essential details and design
*Self-motivated
*Requires little supervision
*Able to communicate your ideas
*Must be willing to download the app Slack (this is what we use for communication)

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PLEASE ANSWER THE FOLLOWING:

#1 --- What's your current occupation and how many hours do you work per week?
#2--- How long have you been at your current or former employer?
#3--- Have you ever done customer service before, if Yes, what tools have you used to communicate with customers? (Chat, Email, Helpdesk, etc)
#4---Have you ever fulfilled orders through oberlo or other dropshipping apps?
#5---Have you contacted suppliers directly through Aliexpress?
#6---Have you done graphic design?
#7---Have you managed Social Media profiles?
#8---How does your previous experience align with this job and how can you contribute to our Shopify business?
#9-- Do you have experience working for a foreign e commerce company that uses Shopify?
#10--- When can you start?

$$ Monthly payment compensation will be between $300 - $425 based on prior experience

Great, we can't wait to hear from you and learn from you as well. We'd like to encourage you to ask us all your questions to clear up your expectations. We're here to help, guide, and educate when needed. Please answer above questions within this messaging system or send us an email, as it speeds up our processing. We will reply to your email with a link for you to schedule a Zoom call or skype chat with me to get you started as soon as possible. Looking forward to working with you.

****START YOUR REPLY with the word ***LION*** to confirm you read the entire job post

ABOUT THE EMPLOYER

Contact Person: Marcus

Member since: August 6, 2020

Total Job Posts: 0

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