Customer Support Associate

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Part Time

SALARY

Negotiable

HOURS PER WEEK

TBD

DATE POSTED

Aug 23, 2020

JOB OVERVIEW

Role consists of 1-2 hours daily of Customer Support and Customer Service for small, family-run nature-focused e-commerce company.

Duties:
- answering customer service inquiries sent via chat and email each morning to clear the inbox as the US team clocks in
- assisting our customers with their orders
- escalating requests as needed

Requirements:
- experience with Shopify
- experience with help desks such as Zendesk, gorgias, or re:amaze
- must have stable and fast internet connection
- must be able to read and write in fluent English
- must be available between 7am and 9am Pacific Time

Job has the potential to grow to include more tasks (and more paid hours) over time, but only if the candidate would like to take on more responsibility.

To apply, please complete our application form:

Upgrade to see actual info

Looking forward to hearing from you!

ABOUT THE EMPLOYER

Contact Person: Next Mile Meals

Member since: August 6, 2020

Total Job Posts: 0

SHARE THIS POST
facebook linkedin