E-commerce Admin-based Virtual Assistant

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TYPE OF WORK

Full Time

SALARY

1500

HOURS PER WEEK

TBD

DATE POSTED

Aug 07, 2020

JOB OVERVIEW

Looking for an Admin-based virtual assistant with 5+ years working as a virtual assistant in an e-commerce environment the VA should have a proven record for hunting and lunching winning products. The main responsibilities are
Fulfilling FBM Orders
Someone who can take care of order entry, invoicing, and shipping continually, the virtual assistant should excel in handling all tasks associated with fulfilling orders for my customers on amazon, eBay, Groupon, and the main website.
Listing New Products
Every product’s success involves a lot of time of preparation. The VA should be skilled in new product listings and optimization for the product to show up on the first page of the e-commerce platform. Idea candidates should have a proven record of growing a business productively.
Updating Inventory
At 87organics we want customers to keep coming back, so updating inventory is a must. With more orders coming in, the products also change. There are also changes in the product’s descriptive elements that the VA should keep track of. The idea candidate should ensure that customers get precisely what I am selling. Please answer this question when you apply, what is safety stock?
Track Information Management
We like to stay ahead of the competition by constantly reviewing customers' feedback and working with our manufacturers to improve the products and update the product listing to reflect it. The VA should be skilled in tracking information about each one of my products. You must manage it, send, and follow up for each customer. The VA should successfully provide a tracking number to the customer and set up the carrier for the packages.
Optimize Content Listing
Optimizing content listing involves things such as headlines, calls to action, the content listing’s body, and others. The VA must be highly skilled in product optimization that makes customers buy from me. The VA should have a specialty in SEO and digital marketing. Also, an ideal candidate should have experience in running successful Facebook and other social media ads.
Providing Answers to Customer Questions
At 87organics we are customer-centered. That means the VA must reply to questions as soon as possible. The idea VA should take care of this, quick enough in answering customer questions accurately, eagerly, and professionally.
Replying on Amazon Reviews
Reviews are essential in business, whether they are positive or negative. The VA should be skilled in providing professional comments on reviews. Also scouting through several reviews of competitors reviews to see customers' reactions.
Creating Product or Writing Content
The idea candidate should have experience successfully working as an Amazon virtual assistant, primarily handling content writing and SEO tasks. Part of the job is creating products, such as scout for keywords that people search for. Most often, though, the VA should write content for product listings.

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