Full Time
$500 a month + 10% commissions (Once Fulltime) | $100 a month + 5% commissions (1 months training)
TBD
Aug 02, 2020
INTEL FUNDS is a Singaporean company that specializes in cryptocurrency robot trading using artificial intelligence and machine
This position is part-time and requires 2-months of training. Please write "intel cro" so we can filter out spam applications.
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Customer Relationship Officer Duties and Responsibilities
To accomplish their goal of building customer satisfaction and loyalty, Customer Relationship Officers perform a variety of tasks. Among the primary ones we identified from our analysis of job listings are:
Understanding Customer Concerns
By asking questions, listening carefully, and showing empathy, Customer Relationship Officers aim to get to the heart of what customers truly want. They may deal with specific questions over the phone, by
Customer Relationship Officers often act as a liaison between customer service and other departments, especially sales. They bring a specific complaint from a customer to the attention of someone who can resolve the situation They also may pass along general feedback they are hearing from customers in order to help build a better product or develop a new
Sometimes there isn’t an easy answer to a situation with a customer. When such scenarios arise, Customer Relationship Officers are tasked with figuring out what went wrong, how problems might be fixed, and how to keep them from happening again.
Public Relations
Customer Relationship Officers build connections on behalf of the company. They may call existing clients to ensure their satisfaction, network within the community to identify prospective customers, and contribute to the organization’s marketing campaigns.
Monitoring Competitors
To enhance their own company, Customer Relationship Officers may be charged with examining what others in the industry are doing.
Training Staff
Using both their knowledge of the company and of customer service best practices, Customer Relationship Officers educate others hired to respond to customer issues.
Customer Relationship Officer Skills
Customer Relationship Officers are excellent communicators with great interpersonal skills. They must successfully balance the needs of customers with the best interests of the
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Attending to detail to ensure nothing slips through the cracks
Analyzing problems in order to come up with resolutions
Caring about customers, whose happiness can make or break a company
Following through so customers know their concerns are taken seriously