Virtual Assistant Vociemail data entry work

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TYPE OF WORK

Full Time

SALARY

400

ID PROOF

60

DATE POSTED

Jul 16, 2020

JOB OVERVIEW

Lanuage - English
Hours 40 Hours a week an hour break from 11-7pm Eastern Time Zone
Tech Requirements- Slack, Excel, Zoho our CRM System computer software must run well.
PAYMENT $600 dollars per month paid weekly first month then after it’s the good fit payment will be 1st and 15th

Review Slack flip board daily
The slack flip board is where sales associates document their leads. Typically, sales associates will list the lead’s name and contact information.
Transfer leach lead from Slack to Zoho
Zoho is a CRM software that organizes customers and leads.
The lead can easily be transferred from slack by simply searching the lead’s name or contact information on Zoho.
The name of the “Lead Owner” will need to be changed to the sales associates name who documented the lead in Slack.
Transcribe Voicemails
Every voicemail will need to be listed to in order to determine where the voicemail should go.
Voicemails are stored in Vonage
If the customer in the voicemail needs to speak with a specific sales associate, then the voicemail will be sent to the corresponding associate by messaging the voicemail through Slack.
Every voicemail will also need to be documented on an excel spreadsheet. The spreadsheet will include the date the voicemail was left, the date is was listened to, the name of the customer, a short description of the voicemail, and the action taken with the voicemail.
There are three actions that can be taken with the voicemails:
The voicemail will be sent via Slack to the corresponding sales associate
The voicemail and a brief description will be added as a new lead in Zoho
Voicemails regardings customer service issues without a known sales associate will be transferred to the “Customer Service” Slack channel.

New Sales
Upload into excel template
Order forms upload in to excel sheet order total and deposit total

SKILL SUMMARY
English
Translation
Office & Admin (Virtual Assistant)
Data Entry Transcription
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