Customer Sales & Phone Support VA

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TYPE OF WORK

Full Time

SALARY

600/mo

HOURS PER WEEK

TBD

DATE POSTED

Aug 04, 2020

JOB OVERVIEW

We are an online retailer looking for someone to join our team for a long term position.
We are a small company focused on growth so we are looking for A players but also want our employees to enjoy working for us.

Most important skills:

Excellent spoken and written English.
Hardworking and self sufficient, able to problem solve and figure out solutions
Positive attitude/Happy

Primary focus is customer interactions via phone, as well as live chat and email, answering questions and helping with products, orders, interactions with suppliers for orders as well as questions and gathering any information needed to serve the customer.

*Please include a voice recording (30 sec-2 minutes) explaining the experience you have and why you would be good for this position.

Applications without voice recording will not be considered.

Please only apply if your English is excellent.






Extremely important to be an expert in the products we sell, have a good understanding and technical knowledge of products we sell and being able to answer customer questions quickly.

When we're busy primary role will be handling customer inquiries. Other tasks might be adding products to site, writing product guides and reviews (mainly to ensure you know our products very well), and possibly managing duties.

Looking for someone who can work 40hrs a week, more if possible. 5-6 days a week M-F or M-Sa, 8-10hrs a day (longer hours = higher pay)
Payment every week
Opportunity to earn more via bonuses as well as raises and commission in the future.


Requirements:
Excellent English is crucial including grammar in both speaking and writing

Customer Service Experience
Superior communication and organization
Quick worker
Quick thinker
Able to problem solve without outside assistance.
Motivated, Hard worker, focused, reliable
Friendly, positive, happy, good spirited, easy to talk to, not stressed easily
Attention to detail
Wants a long term position
Ambition to learn about the products we sell
Self-sufficient, self-driven

Good grasp of technology
Ability to learn new tools
Reliable internet and phone access
Quiet working environment

Pluses:
Manager experience
Experience writing descriptions and reviews
Ability to work over 40 hrs a week.


Thank you for your consideration, looking forward to hearing from you!

ABOUT THE EMPLOYER

Contact Person: Mike Kramarz

Member since: October 23, 2019

Total Job Posts: 0

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