Customer Support Reps - Voice/Email Process

Quantified Commerce

We are looking for customer support reps to take login to talk desk from home and take calls.

1. The candidate will be responsible for achieving positive customer experience through Voice/Email with customers and solve their problems.
2. Developing a successful professional relationship with customers across the globe as we provide services across different countries.
3. Excellent communication skills are a must along with fluency in English.
4. Performance-based incentives as applicable. Fast typing speed would be an extra advantage (for Email process)
5. Duties and responsibilities can be modified as per the requirement of the process so the candidate needs to be adaptable to such situations.
6. Prepare product or service reports by collecting and analyzing customer information.
7. Contributes to team effort by accomplishing related results as needed.

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You will be asked to answer the following questions when submitting a proposal:

1. Please send a call recording with a customer or send a recording of you talking about you and your past work experience in 3min and send the audio so that we can judge the quality of your English and communication skills.

2. Please complete the network test here: Upgrade to see actual info with the application you post.

3. Please share your contact details for Telephonic Round.