Ecommerce Virtual Assistant at UK Based Company

We are a small dynamic company based in the UK selling premium organic herbal supplements. We are looking for a ROCKSTAR Virtual Assistant.

We have a small company mentality, we treat each other like family - come and join us to make our family stronger and better. Grow with us, and let’s rocket to success together! The bigger we get (with your help) the better you will be rewarded.
I am so excited to welcome you on bored…are you ready to move to the next level?

***PLEASE NOTE: Applicants who do not address the selection criteria below or who send us a recycled copy-paste cover letter will NOT BE CONSIDERED. Thank you***


DUTIES and RESPONSIBILITIES:
- Make sure that we respond to our customers??emails ASAP
- Make sure that we respond to our customers chat messages ASAP
- Make sure that we respond to our social media messages ASAP
- Make sure we respond to customer reviews
- Chase our customers to leave reviews and feedback
- Document new learnings into video tutorials and written SOPs
- Other admin and data entry tasks as delegated by the CEO or by colleagues


WHAT’S IN IT FOR YOU?
- Training to help you grow
- Learn latest toolz / strategies in Internet Marketing and Ecommerce
- Opportunity for career progression, team leading, management, etc.
- Access to all of our amazing team
- I’m fun (right?)
- Money (obviously)
- Flexible work hours
- Can work from anywhere


REQUIREMENTS:
- Must be able to speak fluent English (we will have a mandatory video call)
- Experience working as a VA and/or customer support for an eCommerce company
- Familiar with Gmail, Google Sheets, and Microsoft Excel
- Can work 7 days a weak, 2 hours per day (possibility to move to full-time in the future)
- Fast and reliable internet connection
- BIG plus if you are very familiar with??Facebook, especially??Facebook Messenger but also groups and pages.

NICE TO HAVE SKILLS (not mandatory):
- Asana or other task management tool like BaseCamp, Trello
- Amazon Seller Central
- Familiar with Shopify / Woo-commerce
- Experience in helpdesk ticketing system

ARE YOU?
- Experienced in navigating eCommerce stores like Amazon, eBay, Shopify, or Woo-Commerce.
- Extremely organized. People see your desk and always coment “Wow, you’re really clean.”
- Great problem-solving skills, e.g. if a customer has a issue you can proactively solve the issues.
- A great English speaker and writer. Did you notice the 5 spelling/grammar mistakes in this article?
- Attention to detail and can work independently. You see yourself as a perfectionist and you can’t leave tasks 80% done – you get great satisfaction in completing tasks.
- Have a “can-do” attitude and willingness to learn
-Team player and HONEST

If your answer is “YES” then join our team today!

*** IMPORTANT: TO BE CONSIDERED FOR THE ROLE PLEASE SUBMIT FOLLOWING TO APPLY ***

1. Start your application??email with subject “I am your new VA - ”. (Ensure you add your name into the??email subject line where it says MY FULL NAME)
2. In your??email, write at least 4 spelling / grammar errors that are part of this job specification. (BONUS points if you get all 5!)
3. In your??email body, include your??email address,your onlinejobs.ph profile URL and your??Skype ID