FULL TIME CUSTOMER SUPPORT SUPERSTAR - WORK FROM HOME - JOIN A GROWING US-BASED SOFTWARE COMPANY.

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TYPE OF WORK

Full Time

SALARY

PHP 30,000/month to begin

HOURS PER WEEK

TBD

DATE POSTED

May 01, 2020

JOB OVERVIEW

SALARY COULD BE STARTING AT 30,000 PHP/MONTH DEPENDING ON THE CANDIDATE.

PLEASE APPLY ONLY IF YOU CAN WORK FROM HOME DURING THE NIGHT SHIFT, HAVE RELIABLE POWER, RELIABLE INTERNET, HAVE ONE YEAR EXPERIENCE WORKING THE NIGHT SHIFT FROM 9 AM EST TO 6 PM EST, CAN WORK FULL TIME, AND HAVE SOLID WORK REFERENCES. THIS IS AN EXCITING JOB, BUT IT IS NOT AN EASY JOB, YOU'LL BE EXPECTED TO WORK HARD AND PROVE YOU ARE DEPENDABLE. YOU ARE EXPECTED TO MULTI-TASK AND WORK IN A VERY FAST PACED ENVIRONMENT. IF YOU ARE GET OVERWHELMED EASILY, AND TEND TO TAKE THINGS PERSONALLY AND FREAK OUT ABOUT LITTLE THINGS, DO NOT READ ANY FURTHER AND EXIT THIS PAGE.

We are a startup technology company looking for someone who is awesome, just loves people, and likes solving problems.

Fluency in spoken English and experience in the call center industry working with US or UK businesses (not consumers, but businesses) is mandatory.

This is a night shift position - you will work from 9 am to 6 pm EST with a one hour lunch break, so you'll work a total of 8 hours.

Experience with medical records software and background in physical therapy / occupational therapy is not required, but it is a bonus.

Only go-getters with high energy please.

You'll handle phone and email support and conduct software demos after you become familiar with our software system, which will take 8-10 business days. You will be given detailed training (and will receive compensation for the training period), and you are expected to be a quick learner.

You'll need to put in 40 hours a week, working from the comfort of your own home. Must have a very reliable internet connection and a computer in good condition. Must be a quick learner and very familiar with skype, gmail and web-based software. Graveyard shift is the only option available.

You'll be provided with a dedicated company skype ID to make and receive phone calls. You've got to be able to multi-task - you may have the phone ringing, emails coming in and team members pinging you on skype all at the same time. Things get busy around here....

Is that you? Then keep reading! If not, that's cool too, nice meeting you :-)

Who are we?

We are basically the coolest, most fun place on the planet when it comes to helping private practice owners run and grow their practice. We offer systems and tools to help them become more successful.

Our mantra is simple - Have fun with what you do and make people smile.

Enough about us, what about you?

If you are a team player and like working with people, and like to solve problems and have a genuine love for seeing people happy without having to be brain washed to do it, then you are what we're looking for.

If you are a recent graduate or get satisfaction in knowing that you have helped someone have a better day by being patient, professional, and delivering KNOCKOUT experience as a customer support person, then you are welcome to come on board!

You've got to be the person that says

"Hey what can I do to help you?"

as opposed to

"Oh... ok I will do this because you asked me to"

You're super nice and people almost find you too caring. (Too much of anything is not good, but we'd rather that you are too caring than the opposite. We know that sounds a little silly but that's how we roll).

You are someone who thinks about the client first and not what is convenient for you. You have no problem being the 'calm one' when things around you are going sideways, because you are the one we can all RELY ON.

So why us?

You'll work with a great staff every day. Every single member of our team is like Upgrade to see actual info won't even feel like work to you anymore! You are never alone in this company because we actually are one big happy family.

Anytime you have a question there is someone who is available to help you. You won't feel like the new kid on the block, because we love working together and helping each other.

We are invested in Upgrade to see actual infopending on the hours you put in, your credentials and what you bring to the table, we will offer you the opportunity for increases over time.

We put people before profits; which is why you'll love working with us, not for us.

So are you interested? Upgrade to see actual infoe join us. Respond to this job posting with the subject line "I am that motivated rep".

In the body of the e-mail, tell us about the last time you made someone smile. This will get the conversation going with us. Show us why you are a good fit for us.

If we like your response to this job posting, we will request a VIDEO or AUDIO skype interview so make sure you are ready for the opportunity. HINT - you must have a high quality, USB headset before you join the company, and you must have a quit work environment. If we hear roosters in the background, dogs barking, children crying or anyone talking during work hours, that will be bad.

Looking to hire immediately and salary will be industry standard, and can be discussed after the skype call.

There will be a 1 month paid internship period during which you will be trained on our software and internal processes. After the 1 month, you will be formally offered a permanent position.

Reminder - You'll be doing phone and email customer support for our software product, after a one week period of learning the system. You will need a high speed, reliable internet connection, reliable power supply and proficiency in English as you deal with, and help clients based in the US.

ABOUT THE EMPLOYER

Contact Person: Nitin Chhoda

Member since: January 6, 2014

Total Job Posts: 0

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