Full Time
$500-$675 depending on experience
TBD
Mar 20, 2020
Shift Markets provides financial technology for clients opening cryptocurrency exchanges. We are looking for someone to help clients with our exchange technology over the weekends, both on the phone and online. This is not a virtual assistant, chat support, or tech support role. This role requires New York hours (overnight in the Philippines).
Duties:
* Be the primary point of contact for clients
* Provide Tier 1-2 client support and interfacing. All that's required is being comfortable working with multiple softwares and comfortable with technology.
* Troubleshoot and problem solve issues including:
- Liquidity, pricing and execution
- Deposits and withdrawals
- Trade calculations
- Configuration of platform
- Hosting
- Trading platform changes
Schedule:
* Full-time (40 hours per week)
* Wednesday through Sunday
* Hours are 9:00AM to 6:00PM Eastern time
Requirements:
* Comfortable working with multiple softwares
* Comfortable with technology
* No coding skills necessary
* Knowledge of crypto exchange operations
* Knowledge of MT4 is a plus
Qualifications
* Experience in the CFD market is strongly preferred
* University degree strongly preferred
* No daytime or weekend responsibilities in the Philippines
Contact Person: Jennifer Williams
Member since: June 26, 2017
Total Job Posts: 8