Shift Markets

Weekend Support - Crypto Exchange

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TYPE OF WORK

Full Time

SALARY

$500-$675 depending on experience

HOURS PER WEEK

TBD

DATE POSTED

Mar 20, 2020

JOB OVERVIEW

Shift Markets provides financial technology for clients opening cryptocurrency exchanges. We are looking for someone to help clients with our exchange technology over the weekends, both on the phone and online. This is not a virtual assistant, chat support, or tech support role. This role requires New York hours (overnight in the Philippines).

Duties:
* Be the primary point of contact for clients
* Provide Tier 1-2 client support and interfacing.  All that's required is being comfortable working with multiple softwares and comfortable with technology. 
* Troubleshoot and problem solve issues including:
- Liquidity, pricing and execution
- Deposits and withdrawals
- Trade calculations
- Configuration of platform
- Hosting
- Trading platform changes

Schedule:
* Full-time (40 hours per week)
* Wednesday through Sunday
* Hours are 9:00AM to 6:00PM Eastern time

Requirements:
* Comfortable working with multiple softwares
* Comfortable with technology
* No coding skills necessary
* Knowledge of crypto exchange operations
* Knowledge of MT4 is a plus

Qualifications
* Experience in the CFD market is strongly preferred
* University degree strongly preferred
* No daytime or weekend responsibilities in the Philippines

ABOUT THE EMPLOYER

Contact Person: Jennifer Williams

Member since: June 26, 2017

Total Job Posts: 8

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