Debt Collecting Agent

Our Singapore-based client is looking for a Debt Collecting Agent. This is a work from home job and the ideal candidate must have prior experience, preferably from a BPO industry. Tasks will be as follows:

1. Coordinating weekly collections calls and monitoring
2. Keeping records of calls, follow up emails and follow up with respective operational teams on issues arising
3. Updating finance daily on progress and devising strategies to speed up collections
4. Tracking and updating records in systems based on calls and responses

Qualities
1. Organized person
2. Customer service /and or collections agent experience is necessary
3. Responsibility and careful
4. Clear and good spoken English
5. Good internet connection and equipment for making calls
6. Good email writing skills, experience in collections email crafting an added advantage

Interested applicants must complete and email the application requirements to Upgrade to see actual info to instructions on how to apply is part of the assessment. If you will not follow the instructions, you are not fit to do the job.

HOW TO APPLY:

1. Similar to answering an interview question, record your answer to the question and email the link to your voice recording , not the mp3 file ( Do not mention your name just record your answer to this question in vocaroo, max. 1 min) -

Question: Briefly tell us about your work experience in debt collection. What is your working principle that you follow in carrying out your daily task?

Tip:  Your voice recording is your window to the client.  Make sure you highlight your achievements and what you can do for them


2. Email the following
a. Resume in pdf format
b. Screenshot of your typing speed
c. Screenshot of your Internet speed
d. Picture of workstation and screenshot of computer specifications