Support Engineer (Remote)

DataSunrise is seeking Support Engineers for a contract position

Responsibilities
- Provide Support for existing and new customers mainly in ENGLISH;
- Hold online meetings with clients and customers for resolving his issues;
- Be in close and direct cooperation with the development team in order to problem resolution;
- Inquire about customer’s feature requests and requirements, elaborate a product development plan in conjunction with an engineering manager and provide this plan to the customer.

Requirements
- Experience as a Tech Support Engineer;
- Experience with databases;
- Experience with SQL queries;
- Experience with Linux;
- Perfect English both verbal and written.

Our offer
• Open-term SERVICE Contract
• 900$/month (debatable)
• Long-term projects
• Remote work
• Full time working hours 10 a.m. – 7 p.m. Monday - Friday
• On boarding mentoring
• Multinational team


ABOUT DATASUNRISE

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DataSunrise is an innovative Database & Data Security and Compliance software company. DataSunrise is on the mission to secure customer data in the cloud or on premises and address emerging cybersecurity challenges in modern economy.
Data Sunrise is an international company with the headquarter in the USA and representatives in South America, Europe and Asia.