Help Desk & Community Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

500-700

ID PROOF

50

DATE POSTED

Sep 29, 2020

JOB OVERVIEW

Are you amazing at making a community hum and at solving customer queries?
If you're a problem solving and critical thinking high achiever then we want to hear from you!

We're part of a fast-growing, team expanding company that helps residential builders build their businesses with the help of systems, processes and world-class coaching.

We're looking for the best person available to join our growing team (We just hired another person in this role, but need more!) and are happy to negotiate on salary to find them!
We offer...

- Flexible working time meaning you can work whenever you want or need as long as you hit some very specific metrics (replies within 24 hrs to our members etc)...
- Your birthday off as a paid holiday...
- All local holidays and our New Zealand Christmas and New Year time off as well as paid holidays...
- Training & support for your growth and development 2x per week...
- A learning and training budget to help you with personal development...
- The ability to grow into managing a team if needed and you want to...
- Annual bonuses based on performance...
- Can work from home...
- Annual team retreats to work on personal development, systems and building your own business inside our business...

You will be working within our emails, Facebook group & Messenger and attending our weekly team meetings on Zoom.

This is a FULL-TIME role and requires some key skills...
You Will...
- Have exceptional written English and rarely make spelling mistakes...
- Great attention to detail in everything you do...
- Strive to improve processes and the way we do things as you will be in charge of this area and need to OWN IT...
- Have the confidence to speak up and report back to the team on where are members are at and what needs to happen with them...
- You can use email, Facebook and instant messaging apps along with excel and google sheet and know of or understand how to use Ontraport (CRM)...

If this sounds like you and you want to learn more and kick start your career, or revive a stalling one then get in touch...
If you want to set yourself up for an incredible 2020 and make this year the best year yet then apply by emailing us with the subject line "Rockstar", and tell us, in 200 words why you would be a great fit for our company.



This subject line is how we'll identify our next round of applicants and begin our interview process.

SKILL SUMMARY
Writing
Copywriting
Customer Service & Admin Support
Customer Support
Office & Admin (Virtual Assistant)
Appointment Setter
SHARE THIS POST
facebook linkedin