Technical Support - US Hours (Read all instructions)

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TYPE OF WORK

Any

SALARY

Negotiable

HOURS PER WEEK

TBD

DATE POSTED

Mar 29, 2020

JOB OVERVIEW

To be considered for this work from home position, you must meet all requirement listed below and follow the "How to apply" steps at the bottom.

About the job:
We are interested in a Technical Support Rep to take incoming calls with questions about our software products to assist customers. This person will also have to make outbound return calls to customers to follow up on status and solutions. The person who is a best fit for this job will speak excellent English, demonstrate empathy and a willingness to go above and beyond. The hours for this job are 8:00 PM to 4:00 AM GMT+8. This is a full time, long term permission for the person who is able to deliver quality results.

Benefits:
1. 22 National and Company holidays off each year
2. 10 days PTO (Paid Time Off) to be used for vacation/holiday/sick time in addition to 22 holidays
3. Bonuses for top performance

Requirements:
1. You must speak excellent, clear English.
2. You must have a stable, quality internet connection.
3. You must have a quiet environment without background noise to make phone calls.
4. You must have a stable, modern computer cable of running our call application.
5. ***You must have a quality NOISE CANCELLING microphone.***
6. You must have prior experience with technical support.

How to apply:
1. Send a downloadable link to your resume listing your experience
2. Provide the number of years experience in tech support
2. Provide your required salary in PHP
3. Send a link to a voice introduction to demonstrate your English skills

ABOUT THE EMPLOYER

Contact Person: HR

Member since: August 17, 2018

Total Job Posts: 0

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