Customer Support Agent

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TYPE OF WORK

Part Time

SALARY

$300/mo

HOURS PER WEEK

TBD

DATE POSTED

Jan 24, 2020

JOB OVERVIEW

We're looking for a part-time customer support agent for chat and email. We create and sell plugins for After Effects. The position requires:
- working availability 5 pm - 1 am EST
- fluent written English
- IT support experience
- handle 10-30 requests per day

The position is part-time, at the moment we have around 10-30 live chat support requests during specified hours. However, the response time must be under a minute for a live chat.

If you learn fast and can improve or suggest improvements to the customer support process, it would be a plus.

ABOUT THE EMPLOYER

Contact Person: Yakiv Syrytsia

Member since: January 24, 2020

Total Job Posts: 0

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