Any
Negotiable based on experience
TBD
Mar 16, 2021
Overview: Adaptive Telehealth - a US-based telemedicine software company with accounts in many countries around the world. Our company focuses on pioneering practical software that helps medical professionals create efficient business processes and provide access to medical care in remote regions. Our clients are typically medical professionals or corporate leaders who need regular updates on the software we are creating or implementing on their behalf.
This is a long-term professional position. Our team is a group of high achievers who are friendly and highly supportive. Join us as we "help people get help" through telehealth software.
Job Responsibilities: You will be a key person in our company and interact with programmers, customers, and the administration.
1. Customer Support
-
- Phone Support
- Video meeting Support (help the customer while both you and the customer are in a video meeting)
2. Sales/Upselling
3. Account management
4. Light software testing - functional testing
5. Internet research
6. Other administrative projects may be assigned
Qualifications/Experience:
1. Four years of experience in online customer service
2. Excellent verbal and written English skills
3. Sales/upselling and/or account management experience is a plus.
4. Availability at least 8 hours “Office Hours” per day, 4 of those hours must be on Eastern time in order to have live video meetings and team meetings
5. Good video presentation skills
6. Positive disposition, patience and detail orientation
Work Requirements:
1. Computer with adequate performance for the tasks
2. Stable internet service with bandwidth and speed suitable for video conferencing
3. Backup internet and power in case of local outages
4. A quiet and professional work environment
We Provide:
1. Salary based on experience and expertise
2. Interesting work
3. Team support in a positive environment
4. Opportunities for personal and professional growth
To Apply: Please forward your most recent-detailed resume. Thanks!
Sometimes, employers may receive too many applications for a job, presenting the time-consuming challenge of filtering through and finding the best candidates. We’ve found a way to address that.
READ STORY
ATH