CUSTOMER SUPPORT (Email/Chat) for Tech Startup - full-time and long-term

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TYPE OF WORK

Full Time

SALARY

$400 - $600 USD/month ( 20,000 - 30,000 PHP ), plus 13th month

HOURS PER WEEK

TBD

DATE POSTED

Jan 22, 2020

JOB OVERVIEW

Looking for an awesome team member to support our 14,000+ users!

We are a tech startup based in San Francisco, California, that builds software for solo entrepreneurs. If you love helping others and enjoy a fast-paced yet friendly culture, then we want to talk to you!

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RESPONSIBILITIES
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- Respond to questions and help users solve their issues
- Understand users' goals and coach them to meet their goals
- Celebrate and encourage users
- Log bug reports and feature requests
- Use Gmail, Facebook Messenger, Trello, and Stripe
- Work flexible shift schedule in US PST time zone (40+ hours per week)

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REQUIREMENTS
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- Perfect conversational written and spoken English (casual and concise)
- Positive attitude, high energy, fast learner
- Computer, microphone, and a quiet space to focus at home
- Great internet connection, 99% up time

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SALARY AND BENEFITS
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- $400 - $600 USD/month plus 13th month (salary based on interview performance)
- Work from home
- Professional growth and learning
- Weekly team meetings and mentoring

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HOW TO APPLY
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Send an email to Upgrade to see actual info with this subject line:
"Customer Support - [Your name]"

Include:
- Your CV
- A short cover letter telling us how your family and friends would describe you and what your proudest accomplishment is (professional or personal)
- A link to your Facebook or Upgrade to see actual info profile

Thank you and good luck!

Angel

ABOUT THE EMPLOYER

Contact Person: Anjelica Diocson

Member since: June 4, 2019

Total Job Posts: 0

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